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How boost888 Handles Your Personal Information

Your account with us comes with a clear commitment: we collect only what we need to run your account, process payments via Touch 'n Go eWallet, Boost, or GrabPay, and keep your support history intact.

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What We Collect and Why We Hold It

boost888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, contact details, and the payment method you choose — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. This data is used to verify your identity, process deposits and withdrawals, and route your support

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queries to the right team. We do not sell your personal data to third parties. Transaction records tied to your account wallet are retained for the period required under applicable Malaysian financial and platform compliance obligations — after which they are deleted or anonymised. Cookies and
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session data are used to keep your login active and to remember your preferred language and payment method across visits. You can clear cookies at any time through your browser settings; doing so will log you out of your current session. Any data shared with payment
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processors — including the e-wallet providers you use — is governed by those providers' own privacy terms in addition to ours. We apply SSL encryption across all data in transit between your device and our servers. If you are in George Town or anywhere else in
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Malaysia, the same data practices apply to your account regardless of the device you use to access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We built our data practices around the reality that your account holds financial information — wallet transaction history, payment method preferences, and identity verification records. Each layer below reflects how we approach that responsibility.

Cookies & Session Data

Session cookies keep your login active and remember your payment preference — for example, whether you last used Boost or GrabPay. You can clear these via your browser; your account data on our servers is unaffected.

Account Security

Account access is protected by password and OTP verification sent to your registered contact. We do not store your full payment credentials — only a tokenised reference used to match your wallet on the next deposit.

Data Retention

We keep your account and transaction records for the period required under applicable Malaysian obligations. Once that period lapses, records are deleted or anonymised — they are not archived indefinitely.

Requesting Changes

You have the right to request a copy of the data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Submit requests via live chat or email with your account username.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove data we hold on your account, our support team handles these requests directly. Use any of the channels below and quote your account username so we can locate your records without delay.

Common Questions About Your Data Rights

These are the questions we hear most often from account holders in Malaysia about how their personal data is handled on boost888.

We collect your name, email address, contact number, and the payment method you register — such as Touch 'n Go eWallet, Boost, or GrabPay. Identity verification may require a copy of your ID, held securely and used only for that purpose.

We do not sell your data. We share only what is necessary with payment processors — like your e-wallet provider — to complete transactions. Those processors operate under their own privacy terms alongside ours.

Contact us via live chat or email, quoting your account username and registered email. We will locate your record and provide the relevant data within a reasonable timeframe under applicable local requirements.

Yes, where no legal retention obligation applies. Some transaction records must be kept for a defined period under Malaysian compliance rules. Once that period ends, your data is deleted or anonymised on request.

We use SSL encryption for all data in transit and store only a tokenised reference to your payment method — not your full wallet credentials. Your PIN or authentication stays entirely within your e-wallet provider's system.

Closing your account stops new data collection. Records tied to financial transactions are retained for the period required under applicable Malaysian obligations, then deleted or anonymised. Contact support to initiate account closure.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoJasmine Bloom Slots InfoFAQ

How boost888 Handles Your Personal Information

How We Protect and Manage Your Account Data

Cookies & Session Data

Account Security

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Data Rights

01 What personal data does boost888 collect when I open an account?

02 Does boost888 share my data with third parties?

03 How do I request a copy of the data boost888 holds on me?

04 Can I ask boost888 to delete my account data?

05 How does boost888 protect my payment information?

06 What happens to my data if I close my account?

Privacy Policy

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